EVCS chargers support all EVs on the road. Tesla EVs do need the necessary CCS, CHAdeMO or J1772 adapter to be able to charge at our EVCS chargers. We are currently in the midst of retrofitting many of our chargers for Tesla support. Please check the EVCS app to see if the necessary charging connector or adapter is available at your desired EVCS location.
In 30 minutes, almost all vehicles can charge 80-150 miles using EVCS’s DC Fast Chargers and 8-12 miles using a Level 2 charger.
Chargers are available on a first-come, first-served basis. The app will display how many chargers are currently available at that particular site.
Our EVCS Support Center is open 24/7/365 to address charger issues. We can be reached by phone at (866) 300-EVCS (3827). Customers who call will be connected to a live agent, ready to help you get back on the road.
Unplug the connector from your car, place it back in the charger, and end the session. After the session has ended, reconnect the plug in the car and restart the charging session. If the problem persists, please contact us at (866) 300-EVCS (3827) and ask to speak with our support team.
No. Our app only works with the EVCS network of chargers.
Yes, we have a California state-wide pay-as-you-go rate of $0.39/kWh for Level 2 and $0.49/kWh for DC fast charging. In Washington and Oregon, our pay-as-you-go rate is $0.29/kWh for Level 2 and $0.49/kWh for DC fast charging.
With the monthly unlimited charging plan, you can charge as many times as you like. However, a total of one hour must elapse between charges.
You will be automatically billed one month after your initial purchase date. For example, if you purchased on June 6th, you will be billed the following month on July 6th. If you purchase your plan on the 29th, 30th, or 31st of the month, your billing date will be the 1st.
Your subscription will commence immediately once payment is processed.
At the current time, we only allow use of VISA and MasterCard gift cards with our service.
At About 7 charges a month based on a 50 kW battery and an efficiency of 0.26 kWh/mile (Battery capacity and efficiency based on the Tesla Model 3).
On the Standard Anytime plan, you will be charged a rate of $0.33/kWh (33% of our regular rate of $0.49 for pay-per-charge DCFC) for both Level 2 and Level 3 charging after exceeding the kWh cap. Upon completion of your monthly subscription renewal your 200 kWh hour cap will be reset.
You may upgrade or downgrade your EVCS subscription plan at any time at evcs.com/account.
Your Free Trial includes 30 kWh, which you can use within 7 days from when you sign up. You will be automatically charged the monthly fee for your subscription plan either after consuming the free 30 kWh or after the 7 day trial expires, whichever comes first.
30 kWh is equivalent to about 105-115 miles range. Mile ranges are estimated based on the assumption of 3.5-3.9 miles/kWh energy efficiency.
If you exceed the 30 kWh Free Trial during an active charging session, you will automatically transition into your plan, and you will be billed for the following:
1. The monthly subscription fee
2. Any charging amount that exceeds the Free Trial allowance, subject to the terms of your charging plan
Upgrade: Upon upgrading, your new monthly billing date will be changed to one month from the upgrade date. EVCS issues you a pro-rated credit calculated using the percentage of unused days in your plan month. This credit is applied to your first monthly payment of your upgraded plan.
Downgrade: For downgrades, the adjustment will go into effect in the next billing cycle and no refunds will be provided for the remaining days in a billing cycle after downgrade or cancellation of a membership.
Unlimited Off-Peak plan subscribers are able to charge for free from 10 pm to 6 am.
You will need to cancel your subscription and the other person will have to enroll in the program. Plans cannot be shared amongst users at this time.
Referral program is coming soon!
Click "subscription plan" on the app which will take you to your account (in a browser window). Click on the "cancel" button. You can cancel at any time, and your plan will be active until the end of the billing cycle. You will not be refunded for any remaining days in the cycle.
Yes. You can access your account directly through the My Account tab on the EVCS mobile app.
Yes! We are rapidly expanding, planning to more than double our network footprint to nearly 1,500 chargers by the end of 2023. We will be expanding into 35+ new cities and increasing charger density in the 60+ cities we are already in. See find a charger for locations coming soon!